Disclaimer and terms and conditions

Custom Built Saunas

All new electric HARVIA SAUNA heaters are guaranteed for one year from date of purchase, and includes all
heater parts such as thermostat, controls, contactors, etc.

This guarantee covers faults in manufacture and material only, and includes the exchange of new parts supplied by the manufacturer or importer, after the faulty part has been returned to same. The replacement of parts under warranty does not extend the warranty period beyond the original one year.

The guarantee does not cover defects caused by normal wear and tear, defects caused by improper installation, poor maintenance, or failure to follow the manufacturer’s instructions for installation, use
and care, or alterations made to the Sauna product.

This guarantee is void if the heater is used improperly, pool, spa or well water should not be poured
over the Sauna stones, as chemicals are harmful to the heater; the Sauna room must be heated for
at least 30 minutes before water is poured over the stones; only one or two dippers full of water
should be poured over the hot stones at one time. This guarantee will be void if a shower has been installed in the Sauna room.
All new electric HARVIA SAUNA heaters are guaranteed for one year from date of purchase, and includes all
heater parts such as thermostat, controls, contactors, etc.

This guarantee covers faults in manufacture and material only, and includes the exchange of new parts supplied by the manufacturer or importer, after the faulty part has been returned to same. The replacement of parts under warranty does not extend the warranty period beyond the original one year.

The guarantee does not cover defects caused by normal wear and tear, defects caused by improper installation, poor maintenance, or failure to follow the manufacturer’s instructions for installation, use
and care, or alterations made to the Sauna product.

This guarantee is void if the heater is used improperly, pool, spa or well water should not be poured
over the Sauna stones, as chemicals are harmful to the heater; the Sauna room must be heated for
at least 30 minutes before water is poured over the stones; only one or two dippers full of water
should be poured over the hot stones at one time. This guarantee will be void if a shower has been installed in the Sauna room.

Indoor Saunas

All new electric HARVIA SAUNA heaters are guaranteed for one year from date of purchase, and includes all
heater parts such as thermostat, controls, contactors, etc.

This guarantee covers faults in manufacture and material only, and includes the exchange of new parts supplied by the manufacturer or importer, after the faulty part has been returned to same. The replacement of parts under warranty does not extend the warranty period beyond the original one year.

The guarantee does not cover defects caused by normal wear and tear, defects caused by improper installation, poor maintenance, or failure to follow the manufacturer’s instructions for installation, use
and care, or alterations made to the Sauna product.

This guarantee is void if the heater is used improperly, pool, spa or well water should not be poured
over the Sauna stones, as chemicals are harmful to the heater; the Sauna room must be heated for
at least 30 minutes before water is poured over the stones; only one or two dippers full of water
should be poured over the hot stones at one time. This guarantee will be void if a shower has been installed in the Sauna room.
All new electric HARVIA SAUNA heaters are guaranteed for one year from date of purchase, and includes all
heater parts such as thermostat, controls, contactors, etc.

This guarantee covers faults in manufacture and material only, and includes the exchange of new parts supplied by the manufacturer or importer, after the faulty part has been returned to same. The replacement of parts under warranty does not extend the warranty period beyond the original one year.

The guarantee does not cover defects caused by normal wear and tear, defects caused by improper installation, poor maintenance, or failure to follow the manufacturer’s instructions for installation, use
and care, or alterations made to the Sauna product.

This guarantee is void if the heater is used improperly, pool, spa or well water should not be poured
over the Sauna stones, as chemicals are harmful to the heater; the Sauna room must be heated for
at least 30 minutes before water is poured over the stones; only one or two dippers full of water
should be poured over the hot stones at one time. This guarantee will be void if a shower has been installed in the Sauna room.

Outdoor Saunas

All new electric HARVIA SAUNA heaters are guaranteed for one year from date of purchase, and includes all
heater parts such as thermostat, controls, contactors, etc.

This guarantee covers faults in manufacture and material only, and includes the exchange of new parts supplied by the manufacturer or importer, after the faulty part has been returned to same. The replacement of parts under warranty does not extend the warranty period beyond the original one year.

The guarantee does not cover defects caused by normal wear and tear, defects caused by improper installation, poor maintenance, or failure to follow the manufacturer’s instructions for installation, use
and care, or alterations made to the Sauna product.

This guarantee is void if the heater is used improperly, pool, spa or well water should not be poured
over the Sauna stones, as chemicals are harmful to the heater; the Sauna room must be heated for
at least 30 minutes before water is poured over the stones; only one or two dippers full of water
should be poured over the hot stones at one time. This guarantee will be void if a shower has been installed in the Sauna room.
All new electric HARVIA SAUNA heaters are guaranteed for one year from date of purchase, and includes all
heater parts such as thermostat, controls, contactors, etc.

This guarantee covers faults in manufacture and material only, and includes the exchange of new parts supplied by the manufacturer or importer, after the faulty part has been returned to same. The replacement of parts under warranty does not extend the warranty period beyond the original one year.

The guarantee does not cover defects caused by normal wear and tear, defects caused by improper installation, poor maintenance, or failure to follow the manufacturer’s instructions for installation, use
and care, or alterations made to the Sauna product.

This guarantee is void if the heater is used improperly, pool, spa or well water should not be poured
over the Sauna stones, as chemicals are harmful to the heater; the Sauna room must be heated for
at least 30 minutes before water is poured over the stones; only one or two dippers full of water
should be poured over the hot stones at one time. This guarantee will be void if a shower has been installed in the Sauna room.

Sauna Barrels

All new electric HARVIA SAUNA heaters are guaranteed for one year from date of purchase, and includes all
heater parts such as thermostat, controls, contactors, etc.

This guarantee covers faults in manufacture and material only, and includes the exchange of new parts supplied by the manufacturer or importer, after the faulty part has been returned to same. The replacement of parts under warranty does not extend the warranty period beyond the original one year.

The guarantee does not cover defects caused by normal wear and tear, defects caused by improper installation, poor maintenance, or failure to follow the manufacturer’s instructions for installation, use
and care, or alterations made to the Sauna product.

This guarantee is void if the heater is used improperly, pool, spa or well water should not be poured
over the Sauna stones, as chemicals are harmful to the heater; the Sauna room must be heated for
at least 30 minutes before water is poured over the stones; only one or two dippers full of water
should be poured over the hot stones at one time. This guarantee will be void if a shower has been installed in the Sauna room.
All new electric HARVIA SAUNA heaters are guaranteed for one year from date of purchase, and includes all
heater parts such as thermostat, controls, contactors, etc.

This guarantee covers faults in manufacture and material only, and includes the exchange of new parts supplied by the manufacturer or importer, after the faulty part has been returned to same. The replacement of parts under warranty does not extend the warranty period beyond the original one year.

The guarantee does not cover defects caused by normal wear and tear, defects caused by improper installation, poor maintenance, or failure to follow the manufacturer’s instructions for installation, use
and care, or alterations made to the Sauna product.

This guarantee is void if the heater is used improperly, pool, spa or well water should not be poured
over the Sauna stones, as chemicals are harmful to the heater; the Sauna room must be heated for
at least 30 minutes before water is poured over the stones; only one or two dippers full of water
should be poured over the hot stones at one time. This guarantee will be void if a shower has been installed in the Sauna room.

Suomi

All new electric HARVIA SAUNA heaters are guaranteed for one year from date of purchase, and includes all
heater parts such as thermostat, controls, contactors, etc.

This guarantee covers faults in manufacture and material only, and includes the exchange of new parts supplied by the manufacturer or importer, after the faulty part has been returned to same. The replacement of parts under warranty does not extend the warranty period beyond the original one year.

The guarantee does not cover defects caused by normal wear and tear, defects caused by improper installation, poor maintenance, or failure to follow the manufacturer’s instructions for installation, use
and care, or alterations made to the Sauna product.

This guarantee is void if the heater is used improperly, pool, spa or well water should not be poured
over the Sauna stones, as chemicals are harmful to the heater; the Sauna room must be heated for
at least 30 minutes before water is poured over the stones; only one or two dippers full of water
should be poured over the hot stones at one time. This guarantee will be void if a shower has been installed in the Sauna room.
All new electric HARVIA SAUNA heaters are guaranteed for one year from date of purchase, and includes all
heater parts such as thermostat, controls, contactors, etc.

This guarantee covers faults in manufacture and material only, and includes the exchange of new parts supplied by the manufacturer or importer, after the faulty part has been returned to same. The replacement of parts under warranty does not extend the warranty period beyond the original one year.

The guarantee does not cover defects caused by normal wear and tear, defects caused by improper installation, poor maintenance, or failure to follow the manufacturer’s instructions for installation, use
and care, or alterations made to the Sauna product.

This guarantee is void if the heater is used improperly, pool, spa or well water should not be poured
over the Sauna stones, as chemicals are harmful to the heater; the Sauna room must be heated for
at least 30 minutes before water is poured over the stones; only one or two dippers full of water
should be poured over the hot stones at one time. This guarantee will be void if a shower has been installed in the Sauna room.

Electric Sauna heaters

All new electric HARVIA SAUNA heaters are guaranteed for one year from date of purchase, and includes all heater parts such as thermostat, controls, contactors, etc.

This guarantee covers faults in manufacture and material only, and includes the exchange of new parts supplied by the manufacturer or importer, after the faulty part has been returned to same. The replacement of parts under warranty does not extend the warranty period beyond the original one year.

The guarantee does not cover defects caused by normal wear and tear, defects caused by improper installation, poor maintenance, or failure to follow the manufacturer’s instructions for installation, use and care, or alterations made to the Sauna product.

This guarantee is void if the heater is used improperly, pool, spa or well water should not be poured over the Sauna stones, as chemicals are harmful to the heater; the Sauna room must be heated for at least 30 minutes before water is poured over the stones; only one or two dippers full of water should be poured over the hot stones at one time. This guarantee will be void if a shower has been installed in the Sauna room.

This guarantee does not cover delivery costs of the faulty part or costs of the person carrying out the repair in the field. If the Sauna heater is returned to the manufacturer or the importer within five years after date of purchase, the importer will provide free labor for repair, but will charge for parts if date of purchase is past one year.

This guarantee will be void if installation and wiring is not carried out by a certified electrician or authorized and qualified service representative, who must sign the warranty page in the installation manual.

This guarantee will be void if warranty information is not filled out and returned within 15 days of purchase, and it applies only to original installation of product and to original purchaser.

This guarantee will be void if heater is not of proper size and heat output for the space it is intended to heat. This includes but is not limited to area of room, volume of room, uninsulated walls or ceilings, tiled or stone surfaces, glass surfaces-including doors, walls, windows, and other surfaces-, or any other non-wood surface.

This guarantee will be void if the heater is used without the proper amount and proper size of Harvia Sauna Rocks. Non-Harvia Sauna Rocks may introduce contaminants to the heater which may cause damage which will not be covered under the Harvia warranty.

This Guarantee will be void if the heater is connected to a GFI breaker. All Harvia Electric Sauna Heaters must be connected to a standard 2-pole breaker. If the heater is connected to a GFI breaker, nuisance tripping may
occur causing unnecessary and unintended wear on internal components. If connected to a GFI breaker, warranty on all internal components, including those of a control unit (if applicable), will be voided.

Elements are consumable goods and are therefore only covered upon first usage of the heater

This guarantee will be void if any essential oils are poured directly over the rocks or elements. Only Harvia essential oils, when properly diluted in water, can be used on the heater. Other essential oils will not properly evaporate and will leave a residue on rocks and elements which will cause damage and may be dangerous in some cases.

Woodburning Stoves

All new electric HARVIA SAUNA heaters are guaranteed for one year from date of purchase, and includes all
heater parts such as thermostat, controls, contactors, etc.

This guarantee covers faults in manufacture and material only, and includes the exchange of new parts supplied by the manufacturer or importer, after the faulty part has been returned to same. The replacement of parts under warranty does not extend the warranty period beyond the original one year.

The guarantee does not cover defects caused by normal wear and tear, defects caused by improper installation, poor maintenance, or failure to follow the manufacturer’s instructions for installation, use
and care, or alterations made to the Sauna product.

This guarantee is void if the heater is used improperly, pool, spa or well water should not be poured
over the Sauna stones, as chemicals are harmful to the heater; the Sauna room must be heated for
at least 30 minutes before water is poured over the stones; only one or two dippers full of water
should be poured over the hot stones at one time. This guarantee will be void if a shower has been installed in the Sauna room.
All new electric HARVIA SAUNA heaters are guaranteed for one year from date of purchase, and includes all
heater parts such as thermostat, controls, contactors, etc.

This guarantee covers faults in manufacture and material only, and includes the exchange of new parts supplied by the manufacturer or importer, after the faulty part has been returned to same. The replacement of parts under warranty does not extend the warranty period beyond the original one year.

The guarantee does not cover defects caused by normal wear and tear, defects caused by improper installation, poor maintenance, or failure to follow the manufacturer’s instructions for installation, use
and care, or alterations made to the Sauna product.

This guarantee is void if the heater is used improperly, pool, spa or well water should not be poured
over the Sauna stones, as chemicals are harmful to the heater; the Sauna room must be heated for
at least 30 minutes before water is poured over the stones; only one or two dippers full of water
should be poured over the hot stones at one time. This guarantee will be void if a shower has been installed in the Sauna room.

Others

All new electric HARVIA SAUNA heaters are guaranteed for one year from date of purchase, and includes all
heater parts such as thermostat, controls, contactors, etc.

This guarantee covers faults in manufacture and material only, and includes the exchange of new parts supplied by the manufacturer or importer, after the faulty part has been returned to same. The replacement of parts under warranty does not extend the warranty period beyond the original one year.

The guarantee does not cover defects caused by normal wear and tear, defects caused by improper installation, poor maintenance, or failure to follow the manufacturer’s instructions for installation, use
and care, or alterations made to the Sauna product.

This guarantee is void if the heater is used improperly, pool, spa or well water should not be poured
over the Sauna stones, as chemicals are harmful to the heater; the Sauna room must be heated for
at least 30 minutes before water is poured over the stones; only one or two dippers full of water
should be poured over the hot stones at one time. This guarantee will be void if a shower has been installed in the Sauna room.
All new electric HARVIA SAUNA heaters are guaranteed for one year from date of purchase, and includes all
heater parts such as thermostat, controls, contactors, etc.

This guarantee covers faults in manufacture and material only, and includes the exchange of new parts supplied by the manufacturer or importer, after the faulty part has been returned to same. The replacement of parts under warranty does not extend the warranty period beyond the original one year.

The guarantee does not cover defects caused by normal wear and tear, defects caused by improper installation, poor maintenance, or failure to follow the manufacturer’s instructions for installation, use
and care, or alterations made to the Sauna product.

This guarantee is void if the heater is used improperly, pool, spa or well water should not be poured
over the Sauna stones, as chemicals are harmful to the heater; the Sauna room must be heated for
at least 30 minutes before water is poured over the stones; only one or two dippers full of water
should be poured over the hot stones at one time. This guarantee will be void if a shower has been installed in the Sauna room.

Small hot tubs

All new electric HARVIA SAUNA heaters are guaranteed for one year from date of purchase, and includes all
heater parts such as thermostat, controls, contactors, etc.

This guarantee covers faults in manufacture and material only, and includes the exchange of new parts supplied by the manufacturer or importer, after the faulty part has been returned to same. The replacement of parts under warranty does not extend the warranty period beyond the original one year.

The guarantee does not cover defects caused by normal wear and tear, defects caused by improper installation, poor maintenance, or failure to follow the manufacturer’s instructions for installation, use
and care, or alterations made to the Sauna product.

This guarantee is void if the heater is used improperly, pool, spa or well water should not be poured
over the Sauna stones, as chemicals are harmful to the heater; the Sauna room must be heated for
at least 30 minutes before water is poured over the stones; only one or two dippers full of water
should be poured over the hot stones at one time. This guarantee will be void if a shower has been installed in the Sauna room.
All new electric HARVIA SAUNA heaters are guaranteed for one year from date of purchase, and includes all
heater parts such as thermostat, controls, contactors, etc.

This guarantee covers faults in manufacture and material only, and includes the exchange of new parts supplied by the manufacturer or importer, after the faulty part has been returned to same. The replacement of parts under warranty does not extend the warranty period beyond the original one year.

The guarantee does not cover defects caused by normal wear and tear, defects caused by improper installation, poor maintenance, or failure to follow the manufacturer’s instructions for installation, use
and care, or alterations made to the Sauna product.

This guarantee is void if the heater is used improperly, pool, spa or well water should not be poured
over the Sauna stones, as chemicals are harmful to the heater; the Sauna room must be heated for
at least 30 minutes before water is poured over the stones; only one or two dippers full of water
should be poured over the hot stones at one time. This guarantee will be void if a shower has been installed in the Sauna room.

Medium hot tubs

All new electric HARVIA SAUNA heaters are guaranteed for one year from date of purchase, and includes all
heater parts such as thermostat, controls, contactors, etc.

This guarantee covers faults in manufacture and material only, and includes the exchange of new parts supplied by the manufacturer or importer, after the faulty part has been returned to same. The replacement of parts under warranty does not extend the warranty period beyond the original one year.

The guarantee does not cover defects caused by normal wear and tear, defects caused by improper installation, poor maintenance, or failure to follow the manufacturer’s instructions for installation, use
and care, or alterations made to the Sauna product.

This guarantee is void if the heater is used improperly, pool, spa or well water should not be poured
over the Sauna stones, as chemicals are harmful to the heater; the Sauna room must be heated for
at least 30 minutes before water is poured over the stones; only one or two dippers full of water
should be poured over the hot stones at one time. This guarantee will be void if a shower has been installed in the Sauna room.
All new electric HARVIA SAUNA heaters are guaranteed for one year from date of purchase, and includes all
heater parts such as thermostat, controls, contactors, etc.

This guarantee covers faults in manufacture and material only, and includes the exchange of new parts supplied by the manufacturer or importer, after the faulty part has been returned to same. The replacement of parts under warranty does not extend the warranty period beyond the original one year.

The guarantee does not cover defects caused by normal wear and tear, defects caused by improper installation, poor maintenance, or failure to follow the manufacturer’s instructions for installation, use
and care, or alterations made to the Sauna product.

This guarantee is void if the heater is used improperly, pool, spa or well water should not be poured
over the Sauna stones, as chemicals are harmful to the heater; the Sauna room must be heated for
at least 30 minutes before water is poured over the stones; only one or two dippers full of water
should be poured over the hot stones at one time. This guarantee will be void if a shower has been installed in the Sauna room.

Large hot tubs

All new electric HARVIA SAUNA heaters are guaranteed for one year from date of purchase, and includes all
heater parts such as thermostat, controls, contactors, etc.

This guarantee covers faults in manufacture and material only, and includes the exchange of new parts supplied by the manufacturer or importer, after the faulty part has been returned to same. The replacement of parts under warranty does not extend the warranty period beyond the original one year.

The guarantee does not cover defects caused by normal wear and tear, defects caused by improper installation, poor maintenance, or failure to follow the manufacturer’s instructions for installation, use
and care, or alterations made to the Sauna product.

This guarantee is void if the heater is used improperly, pool, spa or well water should not be poured
over the Sauna stones, as chemicals are harmful to the heater; the Sauna room must be heated for
at least 30 minutes before water is poured over the stones; only one or two dippers full of water
should be poured over the hot stones at one time. This guarantee will be void if a shower has been installed in the Sauna room.
All new electric HARVIA SAUNA heaters are guaranteed for one year from date of purchase, and includes all
heater parts such as thermostat, controls, contactors, etc.

This guarantee covers faults in manufacture and material only, and includes the exchange of new parts supplied by the manufacturer or importer, after the faulty part has been returned to same. The replacement of parts under warranty does not extend the warranty period beyond the original one year.

The guarantee does not cover defects caused by normal wear and tear, defects caused by improper installation, poor maintenance, or failure to follow the manufacturer’s instructions for installation, use
and care, or alterations made to the Sauna product.

This guarantee is void if the heater is used improperly, pool, spa or well water should not be poured
over the Sauna stones, as chemicals are harmful to the heater; the Sauna room must be heated for
at least 30 minutes before water is poured over the stones; only one or two dippers full of water
should be poured over the hot stones at one time. This guarantee will be void if a shower has been installed in the Sauna room.

Extra large hot tubs

All new electric HARVIA SAUNA heaters are guaranteed for one year from date of purchase, and includes all
heater parts such as thermostat, controls, contactors, etc.

This guarantee covers faults in manufacture and material only, and includes the exchange of new parts supplied by the manufacturer or importer, after the faulty part has been returned to same. The replacement of parts under warranty does not extend the warranty period beyond the original one year.

The guarantee does not cover defects caused by normal wear and tear, defects caused by improper installation, poor maintenance, or failure to follow the manufacturer’s instructions for installation, use
and care, or alterations made to the Sauna product.

This guarantee is void if the heater is used improperly, pool, spa or well water should not be poured
over the Sauna stones, as chemicals are harmful to the heater; the Sauna room must be heated for
at least 30 minutes before water is poured over the stones; only one or two dippers full of water
should be poured over the hot stones at one time. This guarantee will be void if a shower has been installed in the Sauna room.
All new electric HARVIA SAUNA heaters are guaranteed for one year from date of purchase, and includes all
heater parts such as thermostat, controls, contactors, etc.

This guarantee covers faults in manufacture and material only, and includes the exchange of new parts supplied by the manufacturer or importer, after the faulty part has been returned to same. The replacement of parts under warranty does not extend the warranty period beyond the original one year.

The guarantee does not cover defects caused by normal wear and tear, defects caused by improper installation, poor maintenance, or failure to follow the manufacturer’s instructions for installation, use
and care, or alterations made to the Sauna product.

This guarantee is void if the heater is used improperly, pool, spa or well water should not be poured
over the Sauna stones, as chemicals are harmful to the heater; the Sauna room must be heated for
at least 30 minutes before water is poured over the stones; only one or two dippers full of water
should be poured over the hot stones at one time. This guarantee will be void if a shower has been installed in the Sauna room.

Accessories

All new electric HARVIA SAUNA heaters are guaranteed for one year from date of purchase, and includes all
heater parts such as thermostat, controls, contactors, etc.

This guarantee covers faults in manufacture and material only, and includes the exchange of new parts supplied by the manufacturer or importer, after the faulty part has been returned to same. The replacement of parts under warranty does not extend the warranty period beyond the original one year.

The guarantee does not cover defects caused by normal wear and tear, defects caused by improper installation, poor maintenance, or failure to follow the manufacturer’s instructions for installation, use
and care, or alterations made to the Sauna product.

This guarantee is void if the heater is used improperly, pool, spa or well water should not be poured
over the Sauna stones, as chemicals are harmful to the heater; the Sauna room must be heated for
at least 30 minutes before water is poured over the stones; only one or two dippers full of water
should be poured over the hot stones at one time. This guarantee will be void if a shower has been installed in the Sauna room.
All new electric HARVIA SAUNA heaters are guaranteed for one year from date of purchase, and includes all
heater parts such as thermostat, controls, contactors, etc.

This guarantee covers faults in manufacture and material only, and includes the exchange of new parts supplied by the manufacturer or importer, after the faulty part has been returned to same. The replacement of parts under warranty does not extend the warranty period beyond the original one year.

The guarantee does not cover defects caused by normal wear and tear, defects caused by improper installation, poor maintenance, or failure to follow the manufacturer’s instructions for installation, use
and care, or alterations made to the Sauna product.

This guarantee is void if the heater is used improperly, pool, spa or well water should not be poured
over the Sauna stones, as chemicals are harmful to the heater; the Sauna room must be heated for
at least 30 minutes before water is poured over the stones; only one or two dippers full of water
should be poured over the hot stones at one time. This guarantee will be void if a shower has been installed in the Sauna room.

Insulated Cover

All new electric HARVIA SAUNA heaters are guaranteed for one year from date of purchase, and includes all
heater parts such as thermostat, controls, contactors, etc.

This guarantee covers faults in manufacture and material only, and includes the exchange of new parts supplied by the manufacturer or importer, after the faulty part has been returned to same. The replacement of parts under warranty does not extend the warranty period beyond the original one year.

The guarantee does not cover defects caused by normal wear and tear, defects caused by improper installation, poor maintenance, or failure to follow the manufacturer’s instructions for installation, use
and care, or alterations made to the Sauna product.

This guarantee is void if the heater is used improperly, pool, spa or well water should not be poured
over the Sauna stones, as chemicals are harmful to the heater; the Sauna room must be heated for
at least 30 minutes before water is poured over the stones; only one or two dippers full of water
should be poured over the hot stones at one time. This guarantee will be void if a shower has been installed in the Sauna room.
All new electric HARVIA SAUNA heaters are guaranteed for one year from date of purchase, and includes all
heater parts such as thermostat, controls, contactors, etc.

This guarantee covers faults in manufacture and material only, and includes the exchange of new parts supplied by the manufacturer or importer, after the faulty part has been returned to same. The replacement of parts under warranty does not extend the warranty period beyond the original one year.

The guarantee does not cover defects caused by normal wear and tear, defects caused by improper installation, poor maintenance, or failure to follow the manufacturer’s instructions for installation, use
and care, or alterations made to the Sauna product.

This guarantee is void if the heater is used improperly, pool, spa or well water should not be poured
over the Sauna stones, as chemicals are harmful to the heater; the Sauna room must be heated for
at least 30 minutes before water is poured over the stones; only one or two dippers full of water
should be poured over the hot stones at one time. This guarantee will be void if a shower has been installed in the Sauna room.

Doors & Windows

All new electric HARVIA SAUNA heaters are guaranteed for one year from date of purchase, and includes all
heater parts such as thermostat, controls, contactors, etc.

This guarantee covers faults in manufacture and material only, and includes the exchange of new parts supplied by the manufacturer or importer, after the faulty part has been returned to same. The replacement of parts under warranty does not extend the warranty period beyond the original one year.

The guarantee does not cover defects caused by normal wear and tear, defects caused by improper installation, poor maintenance, or failure to follow the manufacturer’s instructions for installation, use
and care, or alterations made to the Sauna product.

This guarantee is void if the heater is used improperly, pool, spa or well water should not be poured
over the Sauna stones, as chemicals are harmful to the heater; the Sauna room must be heated for
at least 30 minutes before water is poured over the stones; only one or two dippers full of water
should be poured over the hot stones at one time. This guarantee will be void if a shower has been installed in the Sauna room.
All new electric HARVIA SAUNA heaters are guaranteed for one year from date of purchase, and includes all
heater parts such as thermostat, controls, contactors, etc.

This guarantee covers faults in manufacture and material only, and includes the exchange of new parts supplied by the manufacturer or importer, after the faulty part has been returned to same. The replacement of parts under warranty does not extend the warranty period beyond the original one year.

The guarantee does not cover defects caused by normal wear and tear, defects caused by improper installation, poor maintenance, or failure to follow the manufacturer’s instructions for installation, use
and care, or alterations made to the Sauna product.

This guarantee is void if the heater is used improperly, pool, spa or well water should not be poured
over the Sauna stones, as chemicals are harmful to the heater; the Sauna room must be heated for
at least 30 minutes before water is poured over the stones; only one or two dippers full of water
should be poured over the hot stones at one time. This guarantee will be void if a shower has been installed in the Sauna room.

Residential

All new electric HARVIA SAUNA heaters are guaranteed for one year from date of purchase, and includes all
heater parts such as thermostat, controls, contactors, etc.

This guarantee covers faults in manufacture and material only, and includes the exchange of new parts supplied by the manufacturer or importer, after the faulty part has been returned to same. The replacement of parts under warranty does not extend the warranty period beyond the original one year.

The guarantee does not cover defects caused by normal wear and tear, defects caused by improper installation, poor maintenance, or failure to follow the manufacturer’s instructions for installation, use
and care, or alterations made to the Sauna product.

This guarantee is void if the heater is used improperly, pool, spa or well water should not be poured
over the Sauna stones, as chemicals are harmful to the heater; the Sauna room must be heated for
at least 30 minutes before water is poured over the stones; only one or two dippers full of water
should be poured over the hot stones at one time. This guarantee will be void if a shower has been installed in the Sauna room.
All new electric HARVIA SAUNA heaters are guaranteed for one year from date of purchase, and includes all
heater parts such as thermostat, controls, contactors, etc.

This guarantee covers faults in manufacture and material only, and includes the exchange of new parts supplied by the manufacturer or importer, after the faulty part has been returned to same. The replacement of parts under warranty does not extend the warranty period beyond the original one year.

The guarantee does not cover defects caused by normal wear and tear, defects caused by improper installation, poor maintenance, or failure to follow the manufacturer’s instructions for installation, use
and care, or alterations made to the Sauna product.

This guarantee is void if the heater is used improperly, pool, spa or well water should not be poured
over the Sauna stones, as chemicals are harmful to the heater; the Sauna room must be heated for
at least 30 minutes before water is poured over the stones; only one or two dippers full of water
should be poured over the hot stones at one time. This guarantee will be void if a shower has been installed in the Sauna room.

Commercial

All new electric HARVIA SAUNA heaters are guaranteed for one year from date of purchase, and includes all
heater parts such as thermostat, controls, contactors, etc.

This guarantee covers faults in manufacture and material only, and includes the exchange of new parts supplied by the manufacturer or importer, after the faulty part has been returned to same. The replacement of parts under warranty does not extend the warranty period beyond the original one year.

The guarantee does not cover defects caused by normal wear and tear, defects caused by improper installation, poor maintenance, or failure to follow the manufacturer’s instructions for installation, use
and care, or alterations made to the Sauna product.

This guarantee is void if the heater is used improperly, pool, spa or well water should not be poured
over the Sauna stones, as chemicals are harmful to the heater; the Sauna room must be heated for
at least 30 minutes before water is poured over the stones; only one or two dippers full of water
should be poured over the hot stones at one time. This guarantee will be void if a shower has been installed in the Sauna room.
All new electric HARVIA SAUNA heaters are guaranteed for one year from date of purchase, and includes all
heater parts such as thermostat, controls, contactors, etc.

This guarantee covers faults in manufacture and material only, and includes the exchange of new parts supplied by the manufacturer or importer, after the faulty part has been returned to same. The replacement of parts under warranty does not extend the warranty period beyond the original one year.

The guarantee does not cover defects caused by normal wear and tear, defects caused by improper installation, poor maintenance, or failure to follow the manufacturer’s instructions for installation, use
and care, or alterations made to the Sauna product.

This guarantee is void if the heater is used improperly, pool, spa or well water should not be poured
over the Sauna stones, as chemicals are harmful to the heater; the Sauna room must be heated for
at least 30 minutes before water is poured over the stones; only one or two dippers full of water
should be poured over the hot stones at one time. This guarantee will be void if a shower has been installed in the Sauna room.

Shipping

Unless otherwise indicated on the product page or by a member of our customer service personnel, orders are typically processed within 2-3 business days, though some orders may take as many as 5 business days to process. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow 5 to 15 days in transit for delivery. Items that are on back order will be shipped as soon as they become available. For shipping and order inquiries please contact our customer support at info@sauna.ca or call 1-855-689-2422.